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Sociomind

Refund & Returns Policy

Discover the assurance of risk-free logo design services at sociomind.tech. Our commitment to ensuring your satisfaction is unwavering. We've outlined comprehensive terms and policies to facilitate a 100% money-back guarantee.

Seamless Money Transfer Mechanism

Curious about how we'll smoothly transfer funds to your account? Once we mutually initiate a money-back agreement, our adept finance team will kickstart the process. This secure procedure typically takes 6 to 8 business days for a complete refund to reflect in your credit or PayPal account.

Logo Design Services Refund Policy Guidelines

Our refund policy outlines circumstances where the 100% money-back guarantee will not apply:

  • Promotional Packages and Discounts Exclusion, The refund policy doesn't apply if you've purchased promotional packages or discounted offers.
  • Approved Logo Design Concept, Once you've approved our logo design concept, refund claims won't be accepted.
  • Simultaneous Engagement, Engaging another company while we're designing your logo invalidates a refund.
  • Approval of Multiple Drafts, If you've approved over 3 drafts of your logo package, refund requests are not valid.
  • Cancellation by  Sociomind.tech, If the logo project is canceled for reasons unrelated to us, the refund policy won't apply.
  • Communication Inactivity, No refund claim if you've bought custom logo packages and haven't communicated for 6 weeks.
  • Misconduct in Communication, Inappropriate communication with the project manager disqualifies you from a 100% refund.
  • Eligibility for Money-Back Guarantee, If none of the above applies, you're eligible to claim the money-back guarantee.

Feel free to ask if you have further questions

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Legal Ownership Agreement

This agreement defines the legal ownership terms for logo and artwork designs created by Sociomind for specific clients:
  • All logo and artwork designs crafted by Sociomind for a specific client are the sole property of that client. Sociomind relinquishes all rights to the logo design created for the client.
  • Sociomind does not hold any responsibility for logo and trademark registration on behalf of clients. Clients have full autonomy to register their logos and trademarks produced by Sociomind.
  • In the event of client payment rejection by their merchant or bank, designs created by Sociomind will temporarily remain under Sociomind's ownership until payment matters are resolved.
  • Sociomind maintains ownership of logo designs until the client settles the complete payment for the purchased package.
  • In the unlikely scenario where designs inadvertently resemble another company's logo, Sociomind will provide a new set of logo designs to the client at no additional cost.
  • Once files are delivered to the client, Sociomind forfeits ownership rights to the logo designs of each client.
  • Sociomind reserves the right to showcase logo designs on its website for promotional purposes.

Website Design Services Refund and Eligibility Guidelines

Navigating the refund process for Sociomind.tech's Website Design Services is straightforward:
  • Clients can claim a 100% money-back within 24 hours of depositing funds into Sociomind.tech.
  • A full 100% money-back will only be processed if our team hasn't commenced any work on the client's project.
  • If the client furnishes all necessary information to initiate a design project and subsequently requests a refund, they will be eligible to receive 75% of the total amount.
  • Once design work is completed and delivered to the client, the 100% money-back guarantee will no longer apply.

Sociomind.tech's Project Acceptance Policy

  • Sociomind.tech retains the prerogative to accept or reject projects.
  • We encourage clients to provide a project brief before making a purchase.
  • Purchases made without prior communication to us will not qualify for a 100% payment claim.

Why You Choose Us.

DISCOVERY
We uncover extraordinary discoveries, enabling others to explore and thrive. Our dedicated team drives transformation.
DESIGN & DEVELOPEMNT
We conceive imaginative ideas, shaping aesthetics. Aided by skilled web developers, we actualize vibrant website designs.
Unique Ideas
We deliver distinct concepts embraced by clients, offering joyful solutions that expedite tasks efficiently.
24/7 Support
Our support is accessible round-the-clock. Reach out anytime; we're here to assist you unfailingly.
Professional Developers
Our exceptional team of developers and designers instills client confidence in our professional ecosystem.
Friendly Environment
At Sociomind, we foster a welcoming rapport with clients, ensuring their contentment and delight.

Reach out anytime! We're here round the clock to assist you.

Team up for a fruitful and impactful project collaboration.

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